Privacy Policy

Effective Date: January 1, 2025
Last Updated: December 16, 2025

This policy applies to the LoyalBean Consumer App

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1. Information We Collect

1.1 Account Information

  • Email address (from Apple Sign-In, Google Sign-In)
  • Display name and profile information
  • Account creation and last login dates
  • User preferences and settings

1.2 Usage Information

  • Loyalty point transactions and balances
  • Cafe visits and check-in history
  • App usage patterns and feature interactions
  • Device information (iOS/Android version, app version)

1.3 Location Information

  • Approximate location for nearby cafe suggestions (with your permission)
  • Cafe visit locations when checking in
  • GPS coordinates (only when you grant location permissions)

Your Control: You can manage location permissions anytime through your device settings. Disabling location will limit cafe discovery features but won't affect your ability to earn or redeem points.

2. How We Use Information

  • Managing your loyalty point balance across cafes
  • Processing cafe check-ins and reward redemptions
  • Providing personalized cafe recommendations based on your location
  • Service-related notifications about your rewards
  • Analytics and service improvement

3. Information Sharing

3.1 What Participating Cafes See

Important Privacy Information: We want you to understand exactly what information cafes can see about you.

Cafes CAN see:

  • Your name and email address
  • Your loyalty point balance at their specific establishment only
  • Your visit history and transaction records at their cafe only
  • Redemption patterns and preferences at their cafe only

Cafes CANNOT see:

  • Your overall app activity or usage patterns
  • Which other cafes you visit
  • Your loyalty balances at other establishments
  • Your full transaction history across all cafes
  • Your location data or movements
  • Your personal device information

Privacy Protection: Each cafe operates independently in our system. Your data is compartmentalized, and cafes only see information directly related to their own loyalty program.

3.2 Third-Party Services

We use third-party services that may access your information:

  • Firebase (Google): Database, authentication, analytics
  • Apple Sign-In: Authentication and profile information
  • Google Sign-In: Authentication and profile information
  • Cloud service providers: Data hosting and backup

4. Data Security Disclaimer

WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE SECURITY OF YOUR INFORMATION. Despite our efforts to protect your data, we cannot guarantee prevention of unauthorized access, protection against data breaches, or secure transmission of information.

You acknowledge that no security measures are perfect and you assume all risks related to data security.

5. Your Rights and Choices

5.1 Managing Your Privacy

You have control over your privacy:

Location Permissions:

  • Change location permissions anytime in your device settings (Settings → Apps → LoyalBean → Permissions)
  • "Allow only while using" gives you cafe recommendations without constant tracking
  • "Don't allow" disables cafe discovery but keeps all loyalty features working

Data Sharing Control:

  • Choose which cafes to join and earn points at
  • Delete your account to stop sharing data with all cafes
  • Contact cafes directly to request removal from their customer list

Viewing Your Data:

  • See all your point balances and transaction history in the app
  • View which cafes you've visited in your history section
  • Request a complete copy of your data by contacting team@loyalbean.app

5.2 Account Management

You may:

  • View and update your profile information in the app
  • Control which cafes you interact with
  • Request a copy of your data
  • Delete your account through app settings or by visiting our account deletion page
  • Manage notification preferences in app settings

6. Data Retention

  • Account information: Until you delete your account
  • Transaction history: 7 years or as required by law (for cafe business records)
  • Usage analytics: 2 years from collection
  • Technical logs: 1 year from creation

When you delete your account, we remove your profile information immediately. However, transaction records may be retained for legal compliance and cafe business records.

7. International Data Transfers

Your information may be processed in countries other than your residence, including the United States and European Union. WE MAKE NO GUARANTEES ABOUT THE PRIVACY LAWS OR PROTECTIONS IN OTHER JURISDICTIONS.

8. Children's Privacy

Our Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Legal Limitations

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL LIABILITY FOR privacy breaches, unauthorized access, misuse of your information by third parties, data loss or corruption, identity theft or fraud, or any damages arising from privacy violations.

10. Contact Information

For privacy-related questions or to exercise your privacy rights:

Email: team@loyalbean.app

Response Time: We aim to respond within 30 days but make no guarantees about response times or resolution of privacy concerns.

BY USING THE LOYALBEAN CONSUMER SERVICE, YOU acknowledge the privacy risks described in this policy, consent to the collection and use of your information as described, understand that we make no guarantees about data privacy or security, and waive any claims related to privacy violations or data misuse.
Remember: You can delete your account anytime to stop data collection. Visit your app settings or our account deletion page.