1. Acceptance of Terms
By accessing or using the LoyalBean Consumer mobile application and services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
2. Description of Service
LoyalBean provides a free digital coffee loyalty platform connecting you with participating coffee shops. The Service allows you to earn and redeem loyalty points through participating venues, discover new cafes, and track your rewards.
3. User Accounts
3.1 Account Creation
- Users must provide accurate and complete information
- Users are responsible for maintaining account security
- One account per user is permitted
3.2 Account Termination
- LoyalBean may suspend or terminate accounts at any time without notice
- Users may delete their accounts through the application settings
- As a free service user, you may discontinue use at any time without obligation
4. Disclaimer of Warranties
LoyalBean disclaims all warranties regarding:
- Accuracy - No guarantee that point balances, rewards, or information are accurate
- Availability - No guarantee of uninterrupted service access
- Functionality - No warranty that the Service will meet your requirements
- Security - No guarantee against data loss or unauthorized access
- Merchant Participation - No control over participating venues' policies
5. Limitation of Liability
As a free consumer service, you acknowledge that LoyalBean provides this platform without charge and accepts no liability for service interruptions, data loss, or inability to redeem rewards. Your use of this service is entirely at your own risk.
6. Loyalty Points and Rewards
Loyalty points are a free benefit provided through the Service, subject to the following terms:
- No Cash Value: Loyalty points have no monetary value and cannot be exchanged for cash
- Non-Transferable: Points cannot be transferred between users or combined with other accounts
- Expiration: Points may expire without notice based on cafe policies or inactivity
- Modification: LoyalBean may modify point values, tracking, or redemption rules at any time
- Cafe Control: Participating cafes determine reward structures, redemption policies, and point values
- Availability: Reward redemption is subject to merchant availability and policies
- No Guarantee: We make no guarantee that points earned will be honored or that rewards will be available
Free Service Benefit: Loyalty points are a complimentary feature of our free service. You have no contractual right to any specific point balance or reward redemption.
7. User Responsibilities
Users may not:
- Use the Service for illegal purposes
- Attempt to manipulate point balances or rewards
- Share account credentials with others
- Create multiple accounts
- Use automated tools or scripts to earn points
- Abuse or exploit the loyalty system
8. Legal Protections
Any disputes must be resolved through binding arbitration. Users waive the right to jury trials, class action lawsuits, and court proceedings.
9. Service Modifications
LoyalBean reserves the right to modify or discontinue the Service at any time without notice. As a free service, we have no obligation to provide advance notice of changes, maintain backward compatibility, or continue offering the service.
10. Contact Information
For questions about these Terms:
Email: team@loyalbean.app